Privacy Policy

1. Who We Are

Makiapps SL (CIF B21783261) - Calle Manuel Tovar 33, 3a planta, 28034 Madrid, Spain.

For privacy-related inquiries, contact: support [at] makiapps [dot] com

2. Data We Collect

We collect only the data necessary to operate and improve our services. This may include the following categories:

• Account information such as name, email address, and login credentials.
• Subscription, billing address, and payment status handled through Stripe.
• Usage data such as pages visited, features used, browser type, IP address, and city-level location.
• Cookies or local storage needed to maintain sessions and preferences.
• Short text snippets you interact with through the Service so AI providers can generate vocabulary suggestions or replacements.
• Anonymized samples or logs used to evaluate and improve system performance, not to train proprietary AI models.

3. How We Use Your Data

• To operate the Service and provide vocabulary enhancements, AI suggestions, and account access.
• To manage subscriptions, renewals, and invoicing through Stripe.
• To improve product quality by analyzing anonymized usage data and limited text examples.
• To communicate service updates, billing notices, and security alerts.
• To comply with legal obligations and enforce our Terms of Service.

4. Legal Basis for Processing (GDPR)

• Performance of a contract when providing account access and delivering free or paid features.
• Legitimate interest in improving our products and securing the Service.
• Consent when using cookies or optional analytics data.
• Legal obligation for tax, accounting, or other regulatory duties.

5. Data Retention

• Account and billing data: while your account is active and up to 5 years after closure for accounting obligations.
• Usage and text logs: up to 12 months, then anonymized or deleted.
• AI-processed text: usually deleted within minutes after processing, except anonymized samples used for system evaluation.
• You may request deletion of your data at any time.

6. Sharing and Third Parties

We share data only with trusted partners required to operate the Service.

7. Cookies and Tracking

• We use minimal cookies and local storage to keep users logged in, remember preferences, and track anonymized aggregate usage.
• We do not use invasive third-party tracking such as Facebook Pixel or ad targeting cookies.
• You can manage or delete cookies through your browser settings.

8. International Data Transfers

• If data is transferred outside the EEA, we rely on adequate safeguards such as adequacy decisions or Standard Contractual Clauses.

9. Data Security

• Encrypted connections (HTTPS/TLS).
• Secure hosting and limited data access.
• Regular internal reviews and access audits.
• No online service is 100% secure, so please keep your credentials safe.

10. Your Rights (GDPR and EU)

• Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent where applicable.
• To exercise these rights, contact support [at] makiapps [dot] com.
• You may also file a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es

11. Children's Privacy

The Service is not intended for children under 16 years of age. If we learn that such data has been collected, we will delete it promptly.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available at https://www.wordmate.ai/privacy. If we make significant changes, we will notify registered users by email or within the app.

13. Contact

For questions or privacy requests, contact support [at] makiapps [dot] com.